The practitioners adhere to the AMA Code of Ethics regarding Privacy and Confidentiality. Please be assured that your medical records and consultations are kept in the strictest confidence and used only for your care. It is the policy of this practice to maintain security of personal information at all times, and to ensure that the information is only available to authorised members of staff.
Your medical file is handled with the utmost respect for your privacy. The file will be accessed by your medical practitioner, and when necessary, by the other medical and clinical staff in the practice for communicating relevant information to specialists or allied health professionals.
It may also be necessary for our staff to access your file to address the administrative requirements of running a medical practice. As a condition of their employment, all our staff are bound by strict confidentiality requirements.
Ordinarily we will not release the contents of your medical file without your consent, but there may be occasions where we will be required to release the details of your file, such as for legal disclosure as required by a court of law, disease notification, and inclusion on national and state registers such as Immunisation and PAP.
If you have any concerns about the use of your personal health information, please speak to your doctor or our Practice Manager.
In line with Glenunga Medical Centre’s commitment to improve the care we provide to our patients, we have developed innovative strategies to drive improvement, and have taken part in Quality Improvement and Research. As part of these Quality Improvement Activities, we will be collecting information such as proportion of patients who are diabetic, who smoke, cardiovascular risk and weight profile.
Our program will use de-identified data. Rest assured that no individual or identified patient data or any measures will be made available to anyone. The information that will be collected is de-identified (anonymous), used and stored to comply with the Australian Privacy Principles contained in the Privacy Act 1998.
If you wish for your information not to be included, please let the reception know.